Shipping Policy
Shipping Policy
At JOVARK, we're committed to getting your order to you as quickly and safely as possible. Please review our shipping policy below for important information about delivery times, costs, and procedures.
Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary depending on your location:
- Domestic Shipping (US): 3-7 business days
- International Shipping: 7-21 business days (depending on destination)
Please note: Delivery times are estimates and not guaranteed. Delays may occur due to customs processing, weather conditions, or carrier issues beyond our control.
Shipment Confirmation & Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package and monitor its progress to your door.
Customs, Duties, and Taxes
JOVARK is not responsible for any customs fees, duties, or taxes that may be applied to international orders. These charges are the responsibility of the recipient and vary by country. Please check with your local customs office for more information.
Damages
JOVARK is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. However, please reach out to our customer service team, and we'll do our best to assist you.
Wrong Address
If you provide an incorrect address at checkout, we cannot be held responsible for delivery issues. Please ensure your shipping information is accurate before completing your purchase. If you need to update your address, contact us immediately at support@jovarkwears.com.
International Shipping
We're proud to ship to customers worldwide! International orders may be subject to import duties, taxes, and customs fees, which are the responsibility of the customer. Delivery times for international orders vary by destination.
Questions?
If you have any questions about our shipping policy or your specific order, please don't hesitate to contact us at support@jovarkwears.com. We're here to help!